Ensuring that our clientele has a stable and nurturing environment is at the heart of everything that we do. We aim to exceed National Standards with our expertly trained staff who aim to deliver a high quality of care to our people and address any issues at hand.
Our relationship with these individuals are founded on a feeling of mutual respect, and we value their rights, identity, responsibility and cultural diversity. We design tailor-made care packages by assessing their respective needs. We manage a wide variety of behaviours including autistic spectrum disorder, ADHD, offending behaviour, anger management and sexually harmful behaviour.
Each person is provided with a social worker, and in addition, receives advice from exemplary adult role models to help the individual to progress and grow as individuals.
When we arrange an accommodation for our individuals, our benchmark question is “Would I live in here?” in order to ensure we only offer high quality living space.
SAFEGUARDING
QCRS strives to safeguard and promote the welfare of our clients. We always review and update our policies and procedures, alongside risk assessment and building safety measures in order to keep the individuals safe at all times. We also have robust procedures to manage complains, allegations and other matters. Everything we do is regularly audited in order to improve our service.
Only approved and accredited approaches are used, and practice guidelines are strictly followed since the safety of our youth and adults is imperative.
We offer the service users with the following skills to gain:
Budgeting skills
Applying for jobs skills
Self-hygiene and self-respect
Self- reliance skills
Our friendly staff will help the individual understand their emotional needs
OUR SERVICES
We at QCRS offer placement opportunities to individuals with physical impairments, mental disorders and learning difficulties. Our supported living services are provided to people living in their own homes.
Most of the people we support are living in properties they rent from our organisation. We provide an easy to read tenancy agreement which helps people to understand the responsibilities of being a tenant. Some of the people we support rent a property privately or from the council and some have purchased or inherited their own home. Wherever a person lives, our supported living services help the individual to manage the responsibility of having their own home.
We find each individual a support worker and a social worker who shares the same interests as they do so that they can spend quality time together. Our support workers will liaise closely with the person ’s social worker to develop a tailored pathway plan. In addition, we will set clear behavioural goals in place to ensure the individual is kept safe. We also measure the progress one makes using our highly proficient assessment techniques. Every person is offered a chance to achieve accredited life skills. Any client requiring a high level of support will have access to an on-site member at any time of day.
The ways our support planning service works are:
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Needs Assessment
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One-to-one support
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Progress reports
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Assistance accessing education and training
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Finance management
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Help accessing health services/support
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Family support
All our care provision is service user led and is designed to assist the individual to be enabled and not to become dependent on our staff.
In addition to the core services provided by Qualified Care Residential Services, our service users are more than welcome to request for additional services. We pride ourselves on respecting the values of privacy, dignity, and choice for all our clientele.
We are always delighted to empower our service user to make the right choices for their lives so that they are settled and happy; as well as feel included within the wider community.
Accommodation is centrally located and fully equipped with modern interior including an en-suite and kitchen- the accommodation is specifically chosen to promote an individual's health, safety and independent living skills. Aspirational accommodation hence means young people take pride in their living space and are more likely to maintain it to a higher standard. Health and Safety checks and night visits are carried out regularly and a 24 hour On Call service ensures safety and security.
Our semi-independent placements have helped over 100 Care Leavers move through the difficult transition to independence. We currently have high-quality, well. We support young people to reach their potential through flexible and personalised key-work and therapeutic support packages. Living next door to working professionals, young people are given an opportunity to understand the realities and challenges of living independently. We manage risk by equipping young people with vital life skills to increase their ability to secure and keep permanent housing.
How we support the individual:
Our high performing team of trained and motivated staff are informed by the latest research and quality standards.
Staff work with young people to build warm and nurturing relationships which provide a stable base for long-term behaviour change and improved resilience.
Our cutting-edge research in working successfully with adolescents leaving care, and supporting young people during transition, is incorporated into every aspect of the work we do, including motivational interviewing and the Adolescence Metallisation-Based Integrative Treatment [AMBIT] model.
Regular and prompt communication with the professional network.
Professionals work collaboratively to develop and manage care plans with young individuals and their network.
Information is shared appropriately and promptly with clear plans, priorities, outcomes and actions.
A 24 Hour On-Call Service allows swift response to incidents and accidents.
QCRS’s independent living services provide younger people interested in independent living, with little or no care needs, the opportunity to buy a beautiful purpose-built home for the future.
Utilising independent living accommodation with QCRS removes the burden of property maintenance, the fear of unexpected bills and gives individuals the added peace of mind should their needs change in the future our on-site QCRS Homecare team are right on your doorstep, ready to assist you.
Independent living with QCRS means you will no longer have to worry about day-to-day matters such as external building maintenance, gardening, building insurance or window cleaning, leaving you free to enjoy the next chapter of your life.
Our independent living services are designed to meet the specific needs of mature individuals who want to continue to maintain an independent lifestyle. These low maintenance homes combine elegance with practical features designed to make life a little easier. Filled with helpful touches such as easy turn taps, level access showers, wall units mounted lower and storage drawers replacing awkward cupboards, these luxury homes are designed for your increased comfort and convenience.
We provide high quality, person-centred services which promote the independence, choice, wellbeing and inclusion of the individuals we support. All our accommodations are specifically designed and decorated to fully support the residents. Our highly trained and dedicated team provide ongoing support to the residents as they move on with their lives. In case of any potential problems, our dedicated team is always at hand. We treat people as individuals and promote their dignity, independence and wellbeing at all times. We are always there to assist the individual to realise their personal aspirations; whilst remaining in a safe, secure environment.